24 Hour Computer Service and Support |
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This is an excellent option if you are located outside our immediate service area or if you need assistance after hours. If your computer gets online, this option is available to you. |
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Every repair begins with diagnosis. Remote assistance allows us to remotely diagnose and/or repair your system as you watch. |
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Standard charge for Remote Assistance is $40.00. |
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If we can connect to your machine remotely, 99% of all software problems can also be fixed remotely. In which case there would be no additional charge. |
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Our technician will connect to your machine. |
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Diagnose your problem. |
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Solve your problem. |
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| Common Questions | |||||||||
Q: What if the problem is determined to be hardware?
Q: What if the technician determines the problem is best resolved by an onsite tech? ?
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